Terms of service

OVERVIEW
Welcome to The Makkist! The terms “we”, “us” and “our” refer to The Makkist. The Makkist operates this online store and website, offering you a curated selection of handmade goods created by independent makers across the UK. Our Services are powered by Shopify, enabling us to bring you a thoughtful, seamless shopping experience.

These Terms of Service ("Terms") outline the agreement between you and The Makkist when you use our website or services. Please read them carefully, as they include important information about your rights, responsibilities, and use of our Services. By visiting or making a purchase through our site, you agree to be bound by these Terms and our Privacy Policy.

SECTION 1 - ACCESS AND ACCOUNTS
To use our Services, you must be at least the age of majority in your jurisdiction. You may be asked to provide personal information including your email, shipping, and payment details. You agree that the information you provide is accurate and that you will keep your account credentials secure. You are responsible for all activity under your account.

SECTION 2 - OUR PRODUCTS
The Makkist curates handmade goods from independent makers. Each item is unique and crafted with care. While we strive for accurate product representation, please note that colours and finishes may vary depending on your device display. We reserve the right to update product details or availability at any time.

SECTION 3 - ORDERS
Placing an order through The Makkist is an offer to purchase. Orders are subject to acceptance and confirmation. Payment must be processed before an order is confirmed. Please review your order carefully before submitting. All orders are subject to our Returns & Refunds Policy. Products are for personal use only, not for resale.

SECTION 4 - PRICES AND BILLING
All prices are shown in GBP and may be subject to taxes, shipping, or customs charges. We may update pricing and promotional offers at any time. By placing an order, you agree to provide accurate billing and payment details and authorise charges to your chosen payment method.

SECTION 5 - SHIPPING AND DELIVERY
All items are shipped directly by the makers. Shipping times and costs will vary by location and seller. We are not responsible for delays caused by postal services or customs. Risk of loss transfers to you upon delivery to the carrier.

SECTION 6 - RETURNS AND REFUNDS
Each maker handles returns for their own items. We ask all makers to offer a minimum 30-day return period. To request a return, contact us at hello@themakkist.com and we will coordinate with the maker. Items must be unused and returned in original condition. For more, see our Returns & Refunds Policy.

SECTION 7 - INTELLECTUAL PROPERTY
All content, design, and branding on The Makkist website belongs to us or our partners and is protected by law. You may not copy, reproduce, or use any part of the site or its materials without written permission.

SECTION 8 - THIRD-PARTY LINKS AND TOOLS
We may provide access to third-party tools or links. These are provided "as is" without warranties. Your use of such tools is at your own risk and governed by their respective terms.

SECTION 9 - MAKERS AND MARKETPLACE MODEL
The Makkist is a curated marketplace. Products are created, listed, and shipped by individual sellers. We vet each maker, but The Makkist is not the manufacturer of these goods. By purchasing, you agree that The Makkist facilitates but does not fulfil or produce the items listed.

SECTION 10 - FEEDBACK
We welcome your feedback, reviews, and ideas. By submitting any content to us, you grant The Makkist a license to use it for promotional or operational purposes. Please ensure your feedback complies with our community guidelines.

SECTION 11 - PRIVACY
Your use of our Services is also governed by our Privacy Policy. We value your trust and take care to protect your personal data.

SECTION 12 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, The Makkist and its team will not be liable for any indirect, incidental, or consequential damages resulting from your use of our Services or products purchased through our platform.

SECTION 13 - GOVERNING LAW
These Terms are governed by the laws of Scotland. Any disputes will be subject to the jurisdiction of Scottish courts.

SECTION 14 - CHANGES TO TERMS
We may update these Terms from time to time. Any changes will be posted on this page. Continued use of our Services after updates constitutes acceptance of the new Terms.

SECTION 15 - CONTACT
For questions or concerns about these Terms of Service, contact us at hello@themakkist.com.